All systems operational

Updated 12 Oct 2026, 11:51 (Copenhagen time)

Services

Available AI Suite31 ms

Operational

14 JulSince 28 Aug: raw 99.39% · SLA-adjusted 99.72%today

Available Phone109 ms

Operational

14 JulSince 28 Aug: raw 99.39% · SLA-adjusted 99.72%today

Customer Portal116 ms

Operational

14 JulSince 28 Aug: raw 99.31% · SLA-adjusted 99.72%today

Zendesk Configurator301 ms

Operational

14 JulSince 28 Aug: raw 99.39% · SLA-adjusted 99.72%today

Recent incidents

Customer Portal30 Sept 2026, 08:40 · 1 min
Maintenance HTTP 502
Serverupgrade
Customer Portal28 Sept 2026, 11:36 · 11 min
Maintenance HTTP 502
Serverupgrade
Customer Portal28 Sept 2026, 11:31 · 4 min
Maintenance HTTP 502
Serverupgrade
All services3 Sept 2026, 13:00 · 1 h 9 min
Third party Monitoring outage — the status probe stopped recording for 62 minutes. The services themselves were unaffected.

Planned maintenance

No planned maintenance.

SLA uptime is measured for the service window only: weekdays 08:00–19:00 Copenhagen time, excluding Danish public holidays. Periods without measurement data never count as uptime. Two figures are always shown: raw uptime and SLA-adjusted uptime after documented exclusions (third party, planned maintenance, force majeure). The history bars cover the full day. Time before monitoring of a service began is reported as neither uptime nor downtime — the percentage then states the date it is measured from.

How this is measured. The probe runs at Cloudflare — deliberately outside Vercel, where this status service and the services it measures run — so an outage at the provider being measured cannot stop the measurement or erase its own record. Endpoints are checked every 60 seconds with a 10-second timeout and one retry. If the probe stops reporting for more than 5 minutes, the period is recorded as unknown and never counts as uptime. Measurements are append-only.